VPN (Remote Access)

VPN Setup Instructions

Purpose and Summary

The purpose of this document is to explain how to connect to the Eller VPN.

Scope

This document pertains to the VPN that is managed by UITS which Eller faculty an staff can use to access internal Eller resources.

Document Audience

This document is intended for Eller faculty and staff.

Required Access

You must be granted access to the Eller VPN. If you have access to the old VPN, you should have access to the new VPN as well.

To request access, please put in a support request at it.eller.arizona.edu, and explain why you need VPN access.

You will also need to be enrolled in NetID+ in order to access the Eller VPN.

Procedure

1. Follow the documentation at http://security.arizona.edu/ua-vpn-client and install the Cisco AnyConnect Secure Mobility Client. It is recommended that the client be downloaded using Internet Explorer or Chrome.
  
2. Open the Cisco AnyConnect Secure Mobility Client, and enter the server address "vpn.arizona.edu/eller", then click "Connect":

           Cisco VPN - Ready to connect: vpn.arizona.edu/eller
  
3. On the authentication page, use your NetID username for "Username", NetID password for "Password", and our NetID+ method of choice (push notification through Duo, phone call, sms, or a 6 digit passcode through Duo): 

Use Username - NetID Username, Password - NetID Password, NetID+ Method - push, phone, sms or passcode
4. Click "Ok", then "Accept".

After the first connection is made, the Cisco AnyConnect Secure Mobility Client may also display "UofA Eller VPN" for the server address, which will also work:

         UofAEller VPN displayed

Troubleshooting

If you have trouble connecting to the VPN, please submit a support request.